We offer reliable and efficient shipping services to ensure your orders are delivered in a timely manner. Please review our Shipping Policy below.
1. Order Processing
1.1 Processing Time
- Orders are typically processed within 1-2 business days after payment verification.
- Processing time may vary during peak seasons or promotions. We appreciate your understanding.
1.2 Order Verification
- We may need to verify certain details of your order before processing and shipping.
- Please ensure that accurate contact information is provided to prevent any delays.
2. Shipping Methods and Delivery
2.1 Shipping Methods
- We partner with reputable shipping carriers to provide reliable delivery services.
- The available shipping options will be displayed during the checkout process.
2.2 Delivery Timeframe
- Delivery times vary depending on the shipping method selected and the destination.
- Estimated delivery times will be provided during the checkout process.
2.3 Tracking Information
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can track the progress of your shipment by using the provided tracking number.
2.4 Shipping Locations
- We offer shipping worldwide.
- Please note that specific shipping restrictions may apply to certain products based on regional regulations.
2.5 Address Accuracy
- It is the responsibility of the customer to provide an accurate and complete shipping address.
- We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete addresses.
3. Shipping Fees
3.1 Shipping Costs
- Shipping fees are calculated based on the weight, size, and destination of the package.
- The shipping cost will be displayed during the checkout process.
3.2 Customs and Duties
- Any applicable customs duties or fees imposed by the destination country are the responsibility of the customer.
- We recommend contacting your local customs office for more information on customs regulations and fees.
4. Order Tracking and Support
4.1 Tracking Your Order
- You can track the progress of your shipment using the provided tracking number in the shipping confirmation email.
- If you have any questions or concerns regarding your shipment, please contact our customer support team.
4.2 Customer Support
- Our dedicated customer support team is available to assist you with any shipping-related inquiries.
- If you have any questions or need assistance, please contact us at info@strofix.com.
Note: This Shipping Policy is subject to change without prior notice. Please refer to the version posted on our website for the most up-to-date information.